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Setting Up and Using your TailTag

2 min read

  1. How do I connect my TailTag to my phone? First, make sure that your phone’s Bluetooth is turned on. Then, open the app on your phone and follow the instructions to put the TailTag into pairing mode. This may involve pressing and holding a button on the TailTag or activating pairing mode through the app. Once the TailTag is in pairing mode, it should appear in the list of available Bluetooth devices on your phone. Select the TailTag and follow the prompts to complete the pairing process.
  2. How do I use the TailTag to locate my pet? Once your TailTag is connected to your phone, you can use the app to locate your pet. Simply open the app and select the “Find” or “Locate” button. The app will use Bluetooth technology to communicate with the TailTag and determine your pet’s location. The app will then display a map showing the location of your pet, or it may provide directions for finding them.
  3. What is the range of the TailTag? The range of a Bluetooth TailTag is typically limited to about 30 meters, depending on the specific product and any obstructions between the TailTag and your phone. It is best to use the TailTag within this range to ensure a strong connection and accurate location data.
  4. What should I do if the TailTag is out of range? If the TailTag is out of range, the app may display a message indicating that it is unable to locate your pet. In this case, try moving closer to your pet. If the TailTag is still out of range, it may be helpful to search for your pet manually. Look for your pet in places where they may have gone, such as nearby parks, yards, or neighborhoods.
  5. Can I use the TailTag to track other objects? Some GPS and Bluetooth pet tracking devices like a TailTag can be attached to a variety of objects, not just pets. You may be able to use the TailTag to track other objects, such as luggage or valuable items. However, keep in mind that the TailTag is primarily designed for tracking pets, and its features and capabilities may not be optimal for tracking other types of objects.
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